Market Volatility

5th August 2011

Dear North West clients,

We understand the latest market fluctuations will be causing a great deal of distress for most of you. A lot of you have already contacted North West and we hope we have been able to help you with your concerns. For the clients who have not contacted us, please be assured, if we have been able to identify an immediate problem (e.g. margin call etc.), we would have already contacted you. However, should you have any concerns, please do not hesitate to contact us.

Due to the number of clients with North West, we would appreciate and prefer you contact us via .(JavaScript must be enabled to view this email address) with your questions. If you do not have access to an email service, please do not hesitate to phone the office. Once we have received your email we will endeavour to respond to you within 24 hours (Monday to Friday).

We thank you for your understanding and we will continue to provide you with the highest level of service we can.

Yours truly,
Shayne French

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